VidCruiter
Applicant Support

Whether you have a question, you're dealing with a tech issue, or simply looking for advice, we're here to help!

I’m having technical issues. How can you help me?

VidCruiter’s Applicant Success Team is available 24/7/365. Our agents are ready to resolve any issues that you may encounter.

You can contact our agents in one of two ways or utilize our self help Applicant Support Center:

Applicant Support Center

For all issues, we recommend visiting our Applicant Support Center and staying up-to-date with the latest best practices.

Chat with us

For the quickest response, click on “Send us a message” found at the bottom of the application page to begin a live chat with one of our agents. We have a turnaround time of less than one minute.

Call us

Want to speak with someone? We’ve got you covered. Here’s how you can reach one of our phone agents:

1-855-999-4601 (US and Canada)
61-1300-451-356 (Australia)
44-8081-687-192 (UK)

I’ve been invited to complete a video interview, how should I prepare?

Congratulations! We’ve got some great tips, tricks, and advice to help you interview at your absolute best.
Check out our guide and our video below:

HOW TO ACE YOUR VIDEO INTERVIEW

How can I make sure my camera/microphone will work in my interview?

You can use our Tech Check tool at any time to test your equipment. We'll make sure your webcam and microphone are working and that they have the right permissions settings.

TEST YOUR EQUIPMENT