Hire qualified reps with an all-in-one interview & skills testing process
Whether your contact center is in North America or abroad, our complete interview experience tests candidates and shares an effective job preview. Hire better, faster.
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Trusted by 100s of contact centers
Build a better workforce with an insight-driven hiring process
Reduce new hire turnover with a realistic job preview
Improve completion rates with a streamlined experience
Hire from anywhere with a global-ready platform
Give a clear job preview while getting qualified candidates
Our interviewing platform allows you to give candidates a clear understanding of the role ahead, helping you to reduce new hire turnover.
- Candidates complete a single step, combining pre-recorded video interviewing with skills testing
- Use a variety of skills assessments including multiple-choice, workplace situational questions, and speed-typing tests
- Use video and audio-based questions to evaluate candidates’ performance in simulated workplace scenarios
Create a streamlined candidate experience to increase completion rates
Make your interviewing process easy and accessible for all candidates to improve your overall completion rates.
- With VidCruiter’s applicant tracking system, candidates can apply before creating an account
- Candidates can easily interview from their mobile – no app downloads required
- Interview at scale with one-way video interviewing.
- Skills test results are tabulated to identify top candidates
Confidently hire from anywhere
Expand your team globally with a video interviewing platform that provides a consistent experience for candidates around the world.
- Automatic bandwidth optimization creates a reliable interview experience regardless of a candidate’s network speed
- Use online proctoring to ensure test compliance
- Allow candidates to interview in any language
- We offer global data hosting and comply with local personal information laws around the world
Provide a clear view into your work environment
VidCruiter’s job preview function allows candidates to truly understand the day-to-day role requirements, helping you to focus on qualified candidates and drastically reduce turnover.
Optimize your contact center recruitment with VidCruiter
Here are the top VidCruiter products contact center teams are using.
Skills assessments
Evaluate a variety of competencies with our skills tests. Our video-based tests give you the option to proctor – either in real-time or by reviewing recordings at your convenience.
Pre-recorded interviews
Get the most convenient and cost-effective interviewing method. Reduce the number of required interviews with deeper insights into applicants from day one.
Automated scheduling
Hiring managers and recruiters can sync up their calendars to share their real-time availability, allowing candidates to choose an interview time around their schedule.
Create a better candidate experience with streamlined interviewing
Explore core competencies and test candidate’s cognitive skills all in one interview. By reducing hiring steps you can interview candidates effectively in 20 minutes or less.
"We hire better people, therefore, we provide better customer service, therefore, customers stay with us longer. I think it makes our business better because we know we’re hiring better people for what’s such an important role for the company.
Luke Govier
Head of Talent Acquisition, Paymentsense
VidCruiter has vast experience dealing with all sizes of contact centers.
A quick and effective way to recruit
Streamline your interview process to hire great candidates faster.