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ATS Pros and Cons: Why are Applicant Tracking Systems Powerful Hiring Tools?

Written by

Lauren Barber

Reviewed by

VidCruiter Editorial Team

Last Modified

Dec 11, 2024
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A growing number of companies are using an applicant tracking system (ATS) every day.  The most important goal of using an ATS is to increase the quality of hires, while also reducing both time-to-hire and cost-of-hire.

Let’s explore the benefits and compare some ATS pros and cons.

Applicant tracking system

Why Use an ATS?

These systems are becoming increasingly popular among companies of all sizes to manage the recruiting process. Below are the top reasons why employers choose to use an ATS.

A consistent, organized process

Create a single, repeatable process with all applicant information stored centrally.

Important hiring process insights

Measure hiring performance to identify and remove bottlenecks in your process.

Manage large applicant volumes

Track and communicate with hundreds or thousands of candidates at once.

The Key Benefits Of Using An ATS for Recruiting

The most important benefit of using an ATS is to increase the quality of hires. By using an ATS you can do this while also reducing both time-to-hire and costs-of-hire.

Below are key benefits that lead to those outcomes.

1. Streamline Hiring – From Start to Finish

One of the key employer benefits is a more structured and streamlined process. Workflow automation and centralized data helps teams stay organized. Automation can keep the process moving forward from job requisitions to onboarding while reducing the recruiters’ workload. An ATS ultimately reduces the cost of hiring by being more efficient with time and resources.

Streamline hiring

2. Eliminate Administrative Work

An ATS streamlines the hiring process by consolidating all information and communication in one platform, reducing the time and effort required for manual tracking and individual candidate coordination.

Through automation, most applicant tracking systems:

  • Allow applicants to self-schedule interviews based on real-time team availability
  • Automatically advance qualified individuals to the next phase and notify recruiters
  • Send purposeful communications and reminders to applicants and hiring managers
  • Facilitate onboarding with digital offer letter communications and payroll integration

3. Improve Candidate Screening

Organizations that use an applicant tracking system save time screening candidates and also improve their ability to identify top talent. Hiring managers can identify specific skills and qualifications and request recruiters to tag in the profiles.

Some positions may require specific skills, certifications or qualifications. The use of knockout questions in the application form benefits employers by ensuring they only interview applicants who meet the criteria to advance to the next stage.

Don’t risk losing top talent once you’ve identified them. Qualified candidates are on the market for as little as 10 days. This is why using an ATS is important—to keep top talent advancing through your process.

4. Widen Your Talent Pool

Do you have trouble finding qualified candidates? Are you hiring for hard-to-fill positions? ATS provides many advantages during candidate sourcing:

  • Manage multiple job board and careers page postings from a single dashboard
  • Facilitate candidate outreach campaigns via email, SMS, and social media
  • Save unsuccessful applicants who may be a better fit for a future open position
  • Search for talent in applicant pools created across your organization
Talent pool

5. Improve Collaboration and Communication

Every inter-departmental team benefits from improved collaboration. Automating the job requisition process keeps things moving by allowing managers to complete a preset form with an automated approval workflow.

Sharable applicant profiles allow managers and other stakeholders to leave notes on the profiles for others to see. Collaboration keeps flowing without the need to schedule meetings.

Automated notifications can keep processes from getting stuck. Hiring managers are alerted when a candidate’s status has changed or a quick reminder to complete an evaluation.

6. Create an Engaging Candidate Experience

In a competitive market, it’s important to stand out in a good way to reduce drop-offs, creating an engaging candidate experience benefits both employers and applicants. In an increasingly competitive market, it’s important to stand out in a good way to reduce drop-offs.

Allow applicants to apply faster and hear back sooner

Let candidates choose when and how they interview

Nurture candidate relationships with timely messaging

Incorporate feedback from applicant surveys

Save applicant profiles for future role consideration

Make onboarding easy by staying in touch

Automating communications can help organizations maintain consistent and quality contact with large volumes of candidates. Keeping candidates informed and up-to-date about their process creates a positive perception of the organization to rise above a troubling trend.

7. Maintain Data Integrity

Applicant tracking platforms are important tools for storing all candidate information in a secure location. Centralized access benefits all team members in that everyone can see where each candidate is.

The system updates an applicant’s profile as they progress through the hiring process. It can add evaluations or interview scores as a stage completes to maintain profile integrity.

A well-integrated system operates as a single source of truth, benefiting the organization by reducing inconsistencies and data loss in manual information transfers.

Data integrity

8. Measure Hiring Performance Across the Organization

An ATS allows for easy data collection in the hiring process, helping to identify and remove bottlenecks. Multiple tools, manual processes and spreadsheets make it challenging for management to measure how much time is spent in each phase.

Accurate data facilitates process optimization, insights into hiring costs, and return on investment.

The best tracking software can help you understand:

  • Which job boards are most productive
  • How long do candidates spend in each phase
  • How long does it take to hire for each position
  • Team progress towards recruiting goals

9. Enhance Compliance

Staying on top of regulatory requirements is an important aspect of any hiring program. Using a tracking system can benefit an organization by configuring processes and workflows to meet requirements set by EEOC, OFCCP, and GDPR.

Stay ahead of the evolving compliance landscape. The Department of Labor’s compliance assistance toolkits can help your team navigate.

Applicant Tracking System Pros and Cons

There are many advantages these platforms deliver. Be mindful of potential risks as you choose and use the system. Here’s a summary of ATS pros and cons.

+ ATS Advantages

Reduce both time-to-hire and costs

Increase collaboration for better decision-making

Accurately measure hiring performance

By automating administrative tasks, consolidating candidate data and digitizing previously manual processes, hiring teams can use their time more effectively.

Digital records make it easy to collaborate, allowing hiring teams to include more diverse perspectives in the evaluation process.

Accurate reporting can provide valuable insights such as hiring team performance, process stage times, even rater tendencies.

- ATS Disadvantages

You could accidentally filter out qualified candidates

Not all platforms are flexible enough to last

Applicants may try to manipulate the system

Narrow search criteria, limited keywords, or uncommon resume wording, can unintentionally filter qualified candidates.

A rigid and cumbersome platform may not be able to adapt to evolving processes and organizational goals.

Candidates may manipulate their resumes for ATS, this can include keyword stuffing, white fonting, or lying about skills. A rarely successful and unwanted outcome.

It’s important to weigh the advantages against potential drawbacks and consider what internal measures could help mitigate these risks.

Learn more about VidCruiter’s applicant tracking software

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Frequently Asked Questions

Can an ATS be used for both large enterprises and small businesses?

Yes, ATS solutions are available for both large enterprises and small businesses. They have different pricing models and features tailored to company size and recruitment needs. Small businesses may opt for simpler or less expensive ATS platforms, while larger organizations might require more robust, enterprise-level systems.

Are there any hidden costs of using an ATS?

Hidden costs can include implementation fees, training expenses, integration costs with existing systems, and ongoing maintenance or subscription fees. It’s critical to evaluate the full cost of an ATS before purchasing to ensure it aligns with your budget and needs.

How can you ensure an ATS is attracting diverse talent?

Ensure your ATS is set up to eliminate unnecessary hiring biases in candidate selection. Use inclusive language in job descriptions, implement diverse sourcing strategies, and review filtering criteria to ensure the system doesn’t unintentionally exclude candidates based on biased assumptions, subjective standards, or protected characteristics.