Learn About Services Offered by VidCruiter’s Video Interviewing
One of our top priorities at VidCruiter is to ensure our clients have a great experience using our products, which is why we have a variety of different services attached to our software. These services included in on-demand video interviewing software, otherwise known as pre-recorded video interviewing, make our product user-friendly, convenient, and customizable for both our clients and their candidates.
Custom Branding Services for the Entire Platform
Take branding a step further with our design team by customizing your entire on-demand interviewing platform to reflect your company. We’ll customize your color codes, logos, and fonts so candidates see virtually no difference between the interviewing software and your direct website. This will enforce brand recognition, keeping candidates engaged throughout the process so you don’t have to worry about drop out rates.
A Dedicated Client Success Team for Your On-Demand Video Interviewing Need
One major reason recruiters choose VidCruiter is because of the service levels of our Client Success Team, available to all clients for technical support, general inquiries, and much more. This team ensures companies receive a personalized, positive service experience and that the hiring process is smooth and user-friendly. Read more about these services here as we provide the highest level of customer service in the industry.
Ensure Completion with 24/7 Applicant Support
Vidcruiter offers an experienced team dedicated to applicant support so you can feel confident your candidates are getting all the help they need throughout the process. This includes 24/7 technical support at a toll-free number, as well as instant messaging or by email. Our support team takes care of any software confusions or complications for your applicants, so you don’t have to worry about applicants giving up on the process due to these challenges.
Add an Equipment Testing Section to the Interview
Applicants are able to prepare for their on-demand video interviews by conducting equipment tests before beginning their recordings. Recruiters can provide them with practice questions, allowing the applicant to see and hear how the settings on their device are functioning. This benefits recruiters as well, as they are much less likely to receive video responses where the microphone is muted or the quality is unclear.
Provide Applicants with Mock Question
Often recruiters will provide candidates with a mock question before the real ones to prepare the candidates for the setting and time frame they will be given to respond. Doing this is a good way to help candidates feel comfortable, resulting in a higher quality level of responses for you to evaluate so you can make your decisions thoroughly.
Feel Secure About Your On-Demand Video Interviews
VidCruiter provides clients with a secure recruitment software, ensuring all information stored in the system remains the property of the client. Companies can feel safe knowing we’ll provide an audit of logins, IP addresses, and timestamps, as well as unlimited review and video hosting. The on-demand video interview system is also SOC 2 certified and GDPR compliant, making it one of the most secure in the industry.
Offer Your Webpage with Multilingual Options
By customizing your on-demand video interviewing platform, you can ensure each candidate will be able to complete this stage using the language of their choice. Candidates are able to provide a higher quality response while having a positive experience. This helps eliminate difficulties many companies face in multilingual societies and ensures your organization complies with any language laws in your country.
International Data Hosting
We want all of our clients to have a stress-free experience when using our product, which is why we created our software to accommodate international data hosting regulations in different countries, including the United States, Canada, Australia, and Europe. This gives you and your recruitment team a stress-free experience so you can focus on your candidates.
What Can You Do with Video Interviewing?
Discover the many ways video interviewing software can help you to create a smooth and advanced screening process like never before by clicking on one of the links below.