One of the top priorities at VidCruiter is to ensure clients have a great experience using the products. That’s why we have a variety of different services attached to our software. Services included with on-demand interviewing software, or pre-recorded video interviewing, make the product user-friendly, convenient, and customizable for clients and their candidates.
Take branding a step further by allowing our design team to customize your entire on-demand interviewing platform. We’ll use your color codes, logos, and fonts so candidates see no difference between the software and your website. This will enforce brand recognition during the hiring process, keeping candidates engaged so you don’t have to worry about drop out rates.
All VidCruiter clients have access to our Client Success Team, which can provide technical support, answer general inquiries, and much more. This team ensures clients receive a personalized, positive service experience and that the hiring process is as smooth as possible. The team guarantees you’ll receive the highest level of customer service in the industry.
Vidcruiter offers an experienced team dedicated to applicant support, as well, so you can feel confident your candidates are getting any help they need. This includes 24/7 technical support through phone, instant messaging or email. The team troubleshoots any issue or complication your applicants may experience, so that responsibility is taken off your recruiter’s shoulders.
Applicants are able to prepare for their on-demand video interviews by conducting equipment tests before beginning. Recruiters can provide candidates with practice questions, allowing the applicant to see and hear how the settings on their device are functioning. This benefits recruiters, as well, as they are much less likely to receive video responses where the microphone is muted or the quality is unclear.
Often, recruiters will provide candidates with a mock question before the real ones to prepare the candidates. Doing this is a good way to help candidates feel comfortable, so a candidate being nervous about the recording doesn’t influence your recruiter’s evaluation.
By providing clients with a secure recruitment software, we can ensure all information stored in the system remains the property of the client. Companies can feel safe knowing we’ll provide an audit of logins, IP addresses, and timestamps. The on-demand video interview system is also SOC 2 certified and GDPR compliant, making it one of the most secure in the industry.
Video hiring software allows each candidate to perform their interview in the language of their choice. This helps eliminate difficulties many companies face in multilingual societies and ensures your organization complies with any language laws in your country. It’s also a positive experience for the candidate if they know you respect their language requirements.
Our software was created to accommodate international data hosting regulations in different countries, including the United States, Canada, Australia, and Europe. This gives you and your recruitment team the best use experience no matter where you’re located in the world.
Discover the many ways video interviewing software can help you to create a smooth and advanced screening process like never before by clicking on one of the links below.